CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

BBB Accredited Business
NAPA AutoCare Center
ASE (Automotive Service Excellence)
Jasper Engines & Transmissions
World Pac
IATN (International Automotive Technicians' Network)
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

My 4runner had a differential break, and had to be completely rebuilt. The shop took really good care of me by fixing it with a quick turn around as well as let me take it in early. Super amazing people that really care about it's customers, and very professional. I recommend this place over any place in Corvallis, or near these guys are the really deal. All questions I had about the work had to complete they answered. quotes-image
, 08/31/2022
I had a severely bent tie rod on my new Honda CRV. D & B Bear Auto replaced both the inner and outer RF rods and aligned all tires on the vehicle, correcting a poor alignment in the rear. The poor alignment in the rear had caused the rear tires to wear excessively in two places. I had to replace those tires as well. They did a timely, excellent job. My vehicle only has 5k miles on it due to COVID and little driving since it was purchased. It runs and handles better than it did when I drove it off the lot after purchasing it. Thank you so much...I will be back!quotes-image
, 05/11/2022